If this message continues to appear contact OneTouch®Customer Care.
Troubleshooting:
The OneTouch Verio® Meter displays messages when there are problems with the test strip, with the meter or when your glucose levels are above 600 mg/dL or below 20 mg/dL. Improper use may cause an inaccurate result without producing an error message.
Note: If the meter is on but does not operate (locks-up), contact OneTouch®Customer Care.