Understanding an Error 1 message that may appear on the OneTouch Verio® meter.
Product Guide
USA
OneTouch Verio® meter
English
4.6
Article Details
Error 1:
What it means:
There is a problem with the meter.
What to do:
Remove the batteries.
Press the Power or Ok button for 3 seconds.
Reseat the batteries.
Turn meter back on normally (with strip or Power button).
Note:
If there are no buttons, remove the batteries for at least 10 seconds and then reseat them.
Troubleshooting:
The OneTouch Verio® Meter displays messages when there are problems with the test strip, with the meter or when your glucose levels are above 600 mg/dL or below 20 mg/dL. Improper use may cause an inaccurate result without producing an error message.
Note: If the meter is on but does not operate (locks-up), contact OneTouch®Customer Care.
